Extended Download Service - EDS
Save Time and Safeguard Your Purchase with our Extended Download Service - EDS.
Now purchasing your DD214 online is more convenient than ever. Our EDS frees you from the time-consuming - but critical - chore of safeguarding your DD214.
Simply purchase our Extended Download Service as a part of your order (you'll see it as an option when you purchase). We’ll automatically store on our server a back-up copy of your DD214 for you to download from your order page, anytime, 24/7, for two (2) years from the date of purchase.
Misplaced or lost your DD214 again? No Worries! You can re-download your DDD214 anytime during your extended two (2) year protection period.
If you don’t choose to purchase EDS, you can still re-download your DD214 for a limited period of time after your purchase. (After the expiration of the download period for your product purchase, your download will no longer be available unless you have EDS.)
Questions? Or order by phone!
How can our researchers get you your record so fast? We encourage you to read our FAQ (Click HERE)
for any questions or concerns.
The simplest and easiest way to obtain your DD214 is to order it here, online 24/7. But if you still have any questions or concerns ... you can access our on-line chat by clicking the chat button at left. Or call us toll-free: 800-At DD214 (800-283-3214).
Our call center hours are M-F 08:30am to 11:00pm Eastern time, but is closed federal holidays. Our back-office operations are working 24/7 to move your order forward. The earlier you place your order, the sooner we will retrieve your documents.
Guaranteed, Bonded and Insured Service
In all cases, we GUARANTEE the fastest possible delivery. No one can get you your DD214 faster.
* Business Days. Same Day, Two and Three Day Express Service processing require our receipt of your signed authorization by 10 a.m. Eastern Time. Hard copy delivery are certified copies. Fax or Email Image Attachment are not certified copies.
Delivery is FOB shipping point, delivery to shipper. Below are OUR process times, the time within which we will acquire your DD-214 and deliver it to the shipper. You should add to this any internal Government facility delays. Later in the order process you'll be able to select the shipping choice that best meets your needs.