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I was very hesitant and initially reluctant to use this service. In my search for a company that would track down my DD 214, I read lot's of negative comments about these types services. Although I didn't receive the document within the 7 day period, I did receive it well in advance of a benefits appointment. The only recommendation I have is to improve their Agent service which states they "are ready to help you! Leave us a message." I sent two requests for updates on my order and did not receive a reply. For close to 90 dollars, I think this service is a simple way to keep customers updated, even if to simply say they are continuing to actively retrieve the document. Having shared those recommendations, I am very grateful to have the document and recognize the amount of work it took to track it down. [Every case is unique, and response times are averages. Please see our Frequently Asked Questions to see how we do what we do. Nevertheless, no one can get you your record faster.]
Rating:  [4 of 5 Stars!] |
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